With adequate notice we are able to offer the slot to other patients who are need of care. For this reason we have a Failure to Attend and Short Notice Cancellation Policy in place.
If a patient fails to attend 2 appointments or cancels at short notice 4 times within a 2 year period of time, in line with NHS regulations, we reserve the right to deny any further NHS treatment. In the interest of fairness, this policy is extended across our entire patient base so no one person is discriminated against another.
We require a minimum of 2 working days notice should you need to cancel or reschedule an appointment. If the cancellation is made less than 3 hours before the appointment time, this will be marked as a failed to attend.
For private appointments, cancellations under the 2 working days notice period will result in a loss of deposit.
“I struggled to find a good regular dentist for too many years. After having had my first appointment with Dan, I can confidently say I've… ”
“I struggled to find a good regular dentist for too many years. After having had my first appointment with Dan, I can confidently say I've… ”
“Very helpful and friendly staff. A clean practice. Make you feel at ease straight away. Jess the hygienist makes you feel welcomed and relaxed super… ”
“Even if you’re not a patient at this practice, Jess the hygienist is committed to educating and helping everyone whether in person or online. Jess… ”
“First visit to this lovely dental surgery. Clean, bright and welcoming. Efficient, friendly staff. The dentist and his assistant were absolutely fab. Really friendly, kind,… ”
“Today I had my second appointment with Dan having moved dentist. Such a great decision! Dan’s consultation is thorough, extremely professional and he is very… ”
“I struggled to find a good regular dentist for too many years. After having had my first appointment with Dan, I can confidently say I've… ”
“I struggled to find a good regular dentist for too many years. After having had my first appointment with Dan, I can confidently say I've… ”
“Very helpful and friendly staff. A clean practice. Make you feel at ease straight away. Jess the hygienist makes you feel welcomed and relaxed super… ”
“Even if you’re not a patient at this practice, Jess the hygienist is committed to educating and helping everyone whether in person or online. Jess… ”
“First visit to this lovely dental surgery. Clean, bright and welcoming. Efficient, friendly staff. The dentist and his assistant were absolutely fab. Really friendly, kind,… ”
“Today I had my second appointment with Dan having moved dentist. Such a great decision! Dan’s consultation is thorough, extremely professional and he is very… ”
to speak with a member of our team to arrange or cancel an appointment or to make an enquiry as a new or existing patient, please get in touch.
